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[personal profile] sparkindarkness
Now, then, let's have a gander at the latest Livejournal Fail. Because, really, they always seem to do it wrong, don't they? It's quite impressive.

So, it seems thatnew users on LJ will no longer be able to start a Basic Account (free, minimum features, no adds) instead they will be left with the 2 remaining options of "plus" (massive ad spammage for relatively few features) or "Paid" (paid for, but supposedly no adds, though adds will creep in everywhere). Right, I'm sure there are any amount of FAILS! that can be screamed over LJ's encroaching legion of ad spam defiling every flat surface, but I'm inclined to leave that one as a basic (bad) business decision as opposed to a classic LJ FAIL!

No, there are many other FAIL!s to concentrate on beyond the endless whoredom.

FAIL! 1: How do we know about this? By reading LJ-NEWS? Noooo, word of mouth and a final admission in the COMMENTS of LJ-news. Utter epic FAIL! to not include this most essential of info in the community designed for this very purpose (a community which, we may note, finds time and space to tell us ALLLL about the latest promotional corporate sponsored gifts on a regular basis). Massively changing shit and not letting your users know about it? EPIC CUSTOMER RELATIONS FAIL!

FAIL! 2: Saying that you have updated (read: changed without informing) the FAQ as if this somehow counts as informing users is yet another UTTER FAIL! What, do we have to read the entire FAQ every day to see what you've tinkered with without telling us?

FAIL! 3: And this is an utter FAIL! Saying that the Basic Account has been removed to "simplify" the registration process and make it "easier for new users to understand?" I personally feel insulted that you expect us to swallow that bullshit. In fact, it isn't bullshit. Bullshit is an udnerstatement. It's a GREAT STEAMING ELEPHANT TURD. You are bringing in more adds for more money. Fine. ADMIT it. Do not insult our intelligence in such a pathetic manner.

FAIL! 4: We didn't tell you because this only affects new users, so why should you care? Well, this could be one of 2 fails. See, how can you be so UTTERLY IGNORANT of your user base? How can you not realise that so many current users start new journals? Sometimes multiple new journals. How can you not realise the basic business premise that we spread the word of your product to other potential customers of yours and we don't want to recomment LJ on false grounds? How can you not realise that knowing about trends and major overhauls of a service you are using is something customers need? This is either an incredible IGNORANCE FAIL! or another complete LIE FAIL!

FAIL! 5: Remember that advisory board you set up of people who WEREN'T complete fuckwits to try and save you from yet another PR FAIL!? Well, did you ever consider actually LISTENING to them? Or, hell, I dunno, TELL them what you plan? Having them learn what you've done from rumours? Yes, fail fail fail fail fail FAIL!

FAIL! 6: This is the INTERNET. You CANNOT make changes like this and hope we don't learn about it. For gods' sake LEARN. We WILL find out. We always DO find out. Stop trying to pull this stupid secret shit. It DOESN'T WORK.

Fail! 7: *THIS IS GETTING BRUTAL* yeah, honey, it probably seems that way to you. But, hey, you work for a company that has made it a holy mission to damage its credibility this past year or so. Then you tried to hide a major update from us. THEN you not only tried to deceive us about it, but did so in such a way that not even my insane grandmother would be taken in. Destroyed Trust + Stealth changes + reneged promises + insulting us all? Really, all things considered we've been incredibly polite about this.



*sigh* I just cannot believe the utter CLUELESSNESS it takes to pull this crap over and over again

(no subject)

Date: 2008-03-13 10:29 pm (UTC)
From: [identity profile] mnemsyne.livejournal.com
ah i see.

wtf assholes!

(no subject)

Date: 2008-03-22 05:40 pm (UTC)
From: [identity profile] sparkindarkness.livejournal.com
Basically, yes. An accurate summation

(no subject)

Date: 2008-03-13 11:31 pm (UTC)
From: [identity profile] mrmeval.livejournal.com
firefox + adblock plus + adblock filterset G updater + no script.

The filterset is updated regularly.
http://www.mozilla.org/
https://addons.mozilla.org/en-US/firefox/addon/1865
https://addons.mozilla.org/en-US/firefox/addon/1136
https://addons.mozilla.org/en-US/firefox/addon/722

For fun
Sun Cult
https://addons.mozilla.org/en-US/firefox/addon/1915

Avoid the weather one that uses accuweather since accuweather has a paid goon in the senate that tried to privatize publicly funded weather data.

(no subject)

Date: 2008-03-22 05:41 pm (UTC)
From: [identity profile] sparkindarkness.livejournal.com
Oh aye, a lovely thing :)

(no subject)

Date: 2008-03-14 01:32 am (UTC)
From: [identity profile] sapphybelle.livejournal.com
adblock ftw

(no subject)

Date: 2008-03-22 05:41 pm (UTC)

(no subject)

Date: 2008-03-14 08:25 am (UTC)
From: [identity profile] thisdaydreamer.livejournal.com
Getting rid of basic accounts would have pissed people off, but it would have been far better to announce it and tell the truth about it in the first place. SUP is run by idiots!

(no subject)

Date: 2008-03-22 05:42 pm (UTC)
From: [identity profile] sparkindarkness.livejournal.com
Exactly. It's like "we have bad news. Let's find the WORST WAY to reveal it"

(no subject)

Date: 2008-03-14 08:26 am (UTC)
From: [identity profile] thisdaydreamer.livejournal.com
Oh, and another vote for AdBlock and Filter Set G.

(no subject)

Date: 2008-03-22 05:42 pm (UTC)

(no subject)

Date: 2008-03-14 09:38 am (UTC)
From: [identity profile] bladespark.livejournal.com
Oh sheesh. And here I thought there might be some hope when they finally threw out the "But the law forces us to ban art of minors doing things!" line and just admitted to not liking the stuff. But it seems that was a false hope.

(no subject)

Date: 2008-03-22 05:42 pm (UTC)
From: [identity profile] sparkindarkness.livejournal.com
I think they had to back down on that one because it was so patently ridiculous

And they needed more time for their next whiskey tango foxtrot moment

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