I am trying to pin down which of my clients has the most annoying habits. It’s a difficult task as there are so many annoyances my head whirls and the Hounds get dizzy. We have the guy who completely denies reality, the repeat offender who chats up his lawyer, the lady who won’t keep her hands to herself and the woman who is single handedly trying to reverse the course of women’s rights
But a special prize goes to N. I have yet to have a meeting with this soon-to-be-divorced lady without wanting to throttle her. I have to keep my hands under the desk so she can’t see the clenching motions.
N is a successful business woman. She is forceful and dominant and an amazing sales person and at negotiations because she bludgeons people into submission. She always gets what she wants, she fights tooth and nail for her goal and she demands the whole world arrange itself around her. And this is just what she says about herself. What I have to say about her is unprintable and certainly not repeatable in polite company
Her most annoying habit is the word “no.”
Such a simple word, but let me try and describe how she says this.
Imagine you have a puppy. Your puppy repeatedly chews your Gucci shoes. You don’t shout at the puppy but you do tell it “no” in a very firm “stand for no argument” tone of voice. This is how she says no. To make it worse, she actually accompanies it by thrusting her hand in front of my face, palm wide. Yes, a “talk to the hand” gesture. The first time she did it I knocked her hand away because I thought she was trying to hit me.
This? Does not amuse. This does not amuse at all. The next time she says “no” I’m going to say “kill” and let the Hounds do their worse.
As if this truly horrendously bad habit was not sufficient for me to strip the oceans bare to have enough fish to slap her with it is made worse by when she uses it. See, no-nonsense, I-get-what-I-want, you’ll-do-it-my-way uses it to deny reality.
So the conversation goes something like this:
Sparky: The court will probably require the house to be sold
N: NO! *hand gesture* I will have the house.
Sparky: You could buy...
N: NO! *hand gesture* all of it, in settlement.
Sparky: The rest of your collected assets don’t come close to..
N: NO! *hand gesture* The house is mine. I’m not buying him out. The court will give it to me.
Sparky: But..
N: NO! *hand gesture*
She just will NOT discuss anything she doesn’t want to hear. She will not hear any counter arguments, won’t hear any possibility of it not going her way, she won’t even consider HOW she is going to get her way. She just wants it. End of story. No debate. She wants, she gets.
I think she’s the first client in a long time that I am actually considering dropping - ethics be hanged. The only thing keeping me in this case is that I am looking forward to seeing her being utterly mangled in court. It’s probably not a good sign when you’re actually looking forward to seeing your client squished.
I don’t see what the point is of her even having a lawyer if she won’t even listen to my advice. I’ve had clients ignore me before (like on a daily basis) but never actually refuse to let me speak! And if she says “NO!” again I’m cutting her hand off and feeding it to the hounds. As an appetiser. Then I’m getting creative.
But a special prize goes to N. I have yet to have a meeting with this soon-to-be-divorced lady without wanting to throttle her. I have to keep my hands under the desk so she can’t see the clenching motions.
N is a successful business woman. She is forceful and dominant and an amazing sales person and at negotiations because she bludgeons people into submission. She always gets what she wants, she fights tooth and nail for her goal and she demands the whole world arrange itself around her. And this is just what she says about herself. What I have to say about her is unprintable and certainly not repeatable in polite company
Her most annoying habit is the word “no.”
Such a simple word, but let me try and describe how she says this.
Imagine you have a puppy. Your puppy repeatedly chews your Gucci shoes. You don’t shout at the puppy but you do tell it “no” in a very firm “stand for no argument” tone of voice. This is how she says no. To make it worse, she actually accompanies it by thrusting her hand in front of my face, palm wide. Yes, a “talk to the hand” gesture. The first time she did it I knocked her hand away because I thought she was trying to hit me.
This? Does not amuse. This does not amuse at all. The next time she says “no” I’m going to say “kill” and let the Hounds do their worse.
As if this truly horrendously bad habit was not sufficient for me to strip the oceans bare to have enough fish to slap her with it is made worse by when she uses it. See, no-nonsense, I-get-what-I-want, you’ll-do-it-my-way uses it to deny reality.
So the conversation goes something like this:
Sparky: The court will probably require the house to be sold
N: NO! *hand gesture* I will have the house.
Sparky: You could buy...
N: NO! *hand gesture* all of it, in settlement.
Sparky: The rest of your collected assets don’t come close to..
N: NO! *hand gesture* The house is mine. I’m not buying him out. The court will give it to me.
Sparky: But..
N: NO! *hand gesture*
She just will NOT discuss anything she doesn’t want to hear. She will not hear any counter arguments, won’t hear any possibility of it not going her way, she won’t even consider HOW she is going to get her way. She just wants it. End of story. No debate. She wants, she gets.
I think she’s the first client in a long time that I am actually considering dropping - ethics be hanged. The only thing keeping me in this case is that I am looking forward to seeing her being utterly mangled in court. It’s probably not a good sign when you’re actually looking forward to seeing your client squished.
I don’t see what the point is of her even having a lawyer if she won’t even listen to my advice. I’ve had clients ignore me before (like on a daily basis) but never actually refuse to let me speak! And if she says “NO!” again I’m cutting her hand off and feeding it to the hounds. As an appetiser. Then I’m getting creative.
(no subject)
Date: 2007-07-11 04:43 pm (UTC)*leans over to address the other party* psst! instead of divorce, allow me to suggest a chainsaw and a rolled up carpet? my rates are low.
(no subject)
Date: 2007-07-11 07:41 pm (UTC)SIX YEARS?! Good gods, I'm no stranger to kinky masochism, but this man is just WEIRD.
Hells, I'd pay him to do it!
(no subject)
Date: 2007-07-11 08:40 pm (UTC)(no subject)
Date: 2007-07-12 01:19 am (UTC)(no subject)
Date: 2007-07-11 05:08 pm (UTC)(no subject)
Date: 2007-07-11 07:58 pm (UTC)good luck with this bint
Date: 2007-07-12 01:26 am (UTC)can a person from the U.S. use Brit slang insults with impunity? *hopeful look*
Re: good luck with this bint
Date: 2007-07-14 11:47 am (UTC)Yes, of course. However, if you have a valley girl accent or a strong Texan drawl we are obliged to point and laugh at you.
(no subject)
Date: 2007-07-11 05:19 pm (UTC)And yay! Sparky!Lawyer stories! :D Was missing them brightening up my LJ... :D
(no subject)
Date: 2007-07-11 08:13 pm (UTC)(no subject)
Date: 2007-07-11 05:40 pm (UTC)If she stomps out, I agree with the suggestion of sitting in court on the opposing side just to see her get monched. ;)
(I'm seeing why I'm being a relatively good divorce client. Aiieeee.)
(no subject)
Date: 2007-07-11 08:21 pm (UTC)I'll go an sit in the audience and grin at her. Because I am so going to have to drop her since she ISN'T getting legal advice and this pretence has gone too far. I cannot work with her because she will not work with me
(no subject)
Date: 2007-07-11 08:26 pm (UTC)I think that's probably the sensible course of action. :P I pity whoever she tries to retain after you!
(no subject)
Date: 2007-07-12 01:18 am (UTC)(no subject)
Date: 2007-07-11 06:37 pm (UTC)Nothing unethical about dropping a client like this. Hell, not letting her waste her money is probably the *ethical* thing to do
(no subject)
Date: 2007-07-11 08:22 pm (UTC)(no subject)
Date: 2007-07-11 07:07 pm (UTC)Because if her judge gets the "NO" treatment and he or she has a wig on that thing is gonna go flying as the judge either laughs at her or kicks her out of court. Get video.
My mother got kicked out of her divorce hearing...okay, she got hauled out by the bailiff. Nobody got video. I'm kind of sad about that now.
(no subject)
Date: 2007-07-11 09:45 pm (UTC)No cameras in court by law - but I sorely regret it sometimes
If the client was always right ...
Date: 2007-07-11 07:41 pm (UTC)Rule 2 - "Refer to rule 1"
Perhaps you could also point out with a degree of compassion (no, forget the compassion. We're lawyers dammit) that only in LA Law or Boston Legal or such like is the lawyer able to find loop holes to get the client whatever she wants provided she pays enough. That is because it is fiction and the script writers are interested in drama not law. In real life our job is to point out that under section 23 (or is it 25? I forget) of the Matrimonial Causes Act 1973 you're screwed big time sweety.
In the bad old days when I still did divorce law I remember once drafting a advice note for the client to sign regarding a financial settlement that went somewhat along the lines of "I acknowledge that my solictor has told me that accepting the offer made by the other side would be incredibly stupid and that he has advised me against it. Nevertheless I have instructed him to go ahead because I would rather believe what my soon to be ex-husband tells me his lawyer says than what my own solicitor says". What is more she signed it.
I would also say sack her, sack her now. Tell her to "Go. GO! Go and never darken my doors again" preferably with dramatic hand gestures pointing her to the door (behind which the hounds will of course await).
Seriously though I many many times regretted taking on or keeping a client but I never ever regretted getting rid of one.
Re: If the client was always right ...
Date: 2007-07-12 01:16 am (UTC)Certainly for clients. Clients are NEVER right. Clients are idiots. The centre all of the world's stupidity gravitates to clients
Oh I HATE television legal dramas. Hate them with a fiery, soul sapping passion of loathing. I think my clients get a good 80% worse if they've seen one
Heh, we have a note like that (but not quite so strenuously worded in our precedent system! We call it our protection against negligence claims - no, we weren't that bad at advising them, they're just that stubborn and that dumb.
I am going to have a frank talk with her and if she doesn't change (or won't let me talk) I'm dropping her - there is no point in me continuing with this train wreck.
Re: If the client was always right ...
Date: 2007-07-13 04:04 pm (UTC)That was, IIRC, the founder of Selfridge's. He later died alone, broke, and insane, something I'm fond of shooting back at people who quote that awful, awful, hideous, satan-spawned phrase from hell.
Re: If the client was always right ...
Date: 2007-07-14 11:52 am (UTC)Re: If the client was always right ...
Date: 2007-07-14 01:18 pm (UTC)I wanna be just like Karma when I grow up. ;P
(no subject)
Date: 2007-07-11 09:54 pm (UTC)(no subject)
Date: 2007-07-12 01:16 am (UTC)(no subject)
Date: 2007-07-11 10:54 pm (UTC)Holy fuck. How the hell does she get on in business with behaviour like that?
I suspect even the hounds couldn't digest someone with a hide as tough as that!
(no subject)
Date: 2007-07-12 01:17 am (UTC)(no subject)
Date: 2007-07-11 11:41 pm (UTC)(no subject)
Date: 2007-07-12 01:17 am (UTC)(no subject)
Date: 2007-07-11 11:42 pm (UTC)(no subject)
Date: 2007-07-12 01:17 am (UTC)(no subject)
Date: 2007-07-12 02:19 am (UTC)I've been missing your idiot client stories!
(no subject)
Date: 2007-07-14 12:08 pm (UTC)Thank you :)
(no subject)
Date: 2007-07-12 08:00 am (UTC)(no subject)
Date: 2007-07-14 12:09 pm (UTC)(no subject)
Date: 2007-07-12 02:26 pm (UTC)(no subject)
Date: 2007-07-14 12:33 pm (UTC)(no subject)
Date: 2007-07-12 06:51 pm (UTC)And get your pay up front. She'd probably refuse to pay because "you didn't do what you were supposed to."
(no subject)
Date: 2007-07-14 12:54 pm (UTC)